Our Privacy Commitment

BigVoice Media Group will utilise your personal information only when necessary for providing our services and conducting essential business functions and activities.

We will not use or disclose your personal information for purposes unrelated to our services or business without obtaining your prior consent.

Who We Are & How To Contact Us

In this policy, 'we,' 'us,' 'our,' and 'BigVoice Media Group' refer to BigVoice Media Group Pty Ltd (ACN 601232026).

For any inquiries regarding our Privacy Policy, please feel free to contact us:

Privacy Officer
BigVoice Media Group Pty Ltd
4/37 McDonald Road
Windsor, Queensland,Australia
Email: info@bigvoicemedia.com.au

Our Privacy Obligations

This privacy policy outlines our compliance with the Privacy Act 1988 (Australia).

These laws govern how we collect, use, disclose, and store personal information, also specifying how individuals may access and correct personal information held about them.

By using our websites and/or providing your personal information or data to us, you consent to the terms and conditions outlined in this Privacy Policy, unless you state otherwise by contacting us.

Our Privacy Policy becomes effective upon publication on our website. We periodically review and, if necessary, update our policies and procedures. Any changes will be posted on our website.

Clients, Employees, Suppliers, and Community Members

From whom does BigVoice Media Group collect personal information?

We collect personal information from clients, employees, suppliers (including prospective ones), employee referees and their next of kin, our network, associations, and partners with whom we collaborate, participants in events that we stream, the general public, and regulators.

How and why does BigVoice Media Group collect and hold your personal information?

We collect personal information about you through lawful and fair means, in a manner that is not unreasonably intrusive.

Our usual practice is to collect personal information directly from you when you:

• subscribe to or become a member of our streaming service
• seek our services
• apply for or obtain a job with us or participate in alumni events
• quote, tender, or provide goods or services to us, or by other means through which we source goods or services
• request information from us
• subscribe to our email newsletters or communications
• visit or use our websites or services
• complete an online form on one of our websites or social media channels
• participate in a survey, enter a trade promotion, or competition
• complete a hard copy form
• speak with us or one of our representatives
• contact us by telephone, mail, email, messenger service, chat function, or online

We may also collect personal information about you from a third party or a publicly available source (including social media) if you have consented to such collection, or would reasonably expect us to collect your personal information in this way.

Where possible, we will allow you to deal with us anonymously or by using a pseudonym. However, in certain circumstances, this may not be feasible, and we may need to collect personal information from you to provide our service. If you do not provide the required personal information, we may be unable to offer our service.

If we receive information about you from a third party that is not needed for our business activities or record-keeping requirements, we will endeavour to destroy or de-identify that information (provided it is lawful to do so).

What kind of personal information does BigVoice Media Group collect and hold?

Any personal information you provide via our websites or directly is collected and managed by BigVoice Media Group.

The types of personal information BigVoice Media Group may collect include your:

• Name
• Date of Birth
• Gender
• Email Address
• Contact Telephone Number
• activities, including but not limited to lifestyle and other interests

While you have the option not to provide us with your personal information, please be aware that without this information, we may not be able to do business with you, employ you, seek your input or feedback, provide you with some services and/or products, or stream events in which you participate/attend.

If you provide us with information about any third party, you must obtain that person’s permission to give us the information and inform them that you have given the information to us.

How does BigVoice Media Group use your personal information?

We use your personal information for various reasons, including to:

• Contact You
• Provide our services, including streaming events that you participate in or attend
• Conduct market research, trade promotions, or competitions
• Seek your opinion
• Answer your inquiries
• Deliver customer service or account management
• Promote a testimonial from you
• Enable us to undertake a credit assessment
• Consider receiving goods or services
• Meet our legal obligations
• Consider making offers for employment purposes
• Manage and resolve any legal, consumer, or commercial complaints and issues
• Carry out internal functions, including training

In what circumstances will BigVoice Media Group disclose your personal information?

During the course of conducting our business, we may disclose your personal information. We only disclose personal information for the purposes for which it was given to us, or for purposes directly related to one of our functions or activities. We do not provide it to anyone else unless:

• you have consented to the disclosure
• you would reasonably expect, or have been informed, that your information may be passed to those individuals, businesses, or agencies
• it is otherwise required or authorised by law
• it is necessary for us to provide our services

If we engage third-party agents or contractors, we will take all reasonable steps to ensure they comply with privacy requirements before sharing your personal information with them.

Who does BigVoice Media Group disclose your personal information to?

We may disclose your personal information to:

• a related business or entity
• companies that provide us with goods or services or perform services on our behalf
• professional advisers (such as lawyers or auditors)
• payment systems operators, financial institutions, superannuation funds
• organisations authorised by us to conduct promotional, research, or marketing activities
• upon lawful request from law enforcement agencies or government authorities
• any persons acting on your behalf, including those persons nominated by you, such as executors, trustees, and legal representatives

In all cases where your personal information is disclosed, we take reasonable steps to ensure these third parties commit to protecting your privacy.

Direct Marketing

We are committed to complying with all laws and requirements related to the use of your personal information. We will use or disclose your personal information for direct marketing purposes only if you have provided it for that purpose (and you would expect us to use the information for that purpose) or if you have given consent for your information to be used in this way.

Periodically, we may contact you with information about opportunities, products, and services offered by us, our related entities, our clients, and our business partners, which we believe may be of interest to you. We may contact you through mail, telephone, email, SMS/text message, or social media.

When we use or disclose your personal information for direct marketing, we will:

• allow you to request not to receive direct marketing communications ('opt-out')
• comply with your request to 'opt-out' within a reasonable timeframe

BigVoice Media Group will contact you only if you have consented to this, and you can ask to be removed from our marketing lists at any time by contacting us directly.

If you do not wish to be contacted by us, please email us at info@bigvoicemedia.com.au

Does BigVoice Media Group disclose your personal information to overseas recipients?

Your personal information may be disclosed to our related entities, clients, business partners, and service providers in Australia and overseas.

Your personal information may be disclosed to our related entities, clients, business partners, and service providers in Australia and overseas.

The countries to which this information may be disclosed will vary, but may include Australia and the United States of America.

We sometimes use third-party platforms and services, including cloud services, to store, backup, and process data (including financial data), provide support, account management, send marketing messages, and facilitate our services and customer relationship management. Some of these services are hosted overseas. We use products and services maintained both in Australia and the United States of America.

Your personal information may be stored in a secure and encrypted form overseas (e.g., in data storage and cloud computing facilities operated by us or by third parties on our behalf).

Use of Government Identifiers

We will not use Government Identifiers, such as a driver's license number, as its own identifier of individuals.

Data Quality and Security

We will take all reasonable steps to ensure that your personal information is stored securely and is protected from misuse, loss, unauthorised access, modification, or disclosure.
The personal information we collect about you is stored on our internal and third-party database servers and filing systems managed by us in Australia.

Website Usage

Our websites operate in a secure, professionally hosted environment. While we take every precaution to ensure the security of your personal information, please be aware that there is inherent risk in transmitting personal information over the Internet.

To confirm you are accessing a secure server, check for the unbroken key or closed lock symbol located generally near a corner of your browser window or the address bar. If SSL is active, the first characters of the URL will read ‘https’ rather than just ‘http.’ It is essential to protect against unauthorised access to your password and computer.

Cookies are pieces of information that a website transfers to your computer for record-keeping purposes. The information collected may be used by us to improve your experience on our website.

If you visit an area of the website where you are not required to log in to read, browse, or download information, our system might record the date and time of your visit to our site, the pages viewed, and any information downloaded.

Any personal information you submit to us using our website or in an email will only be used in accordance with this privacy policy.

Our websites use Google Analytics Services. For more information about cookies used, please see Google's Cookies Policy.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Links to Third-Party Sites

While we provide links to third-party websites on our website, we are not responsible for the content or practices of these third-party websites.

These links are provided for your convenience and do not represent our endorsement of any linked third-party website. We recommend that you review the privacy policies of these third parties before providing them with your personal information.

No links may be made to this website without our prior written consent.

Business Transactions

BigVoice Media Group may assign or transfer this Privacy Policy, your user account, and related personal information to any person or entity that acquires all or substantially all of the business, stock, or assets of, or is merged with BigVoice Media Group. We may also transfer or assign such information during corporate divestitures, mergers, acquisitions, liquidations, dissolutions, or similar transactions or proceedings, provided that the recipient will continue to be bound by the terms of this Privacy Policy.

How you can access or correct your personal information

You can request access to the personal information we hold about you at any time, and we will provide you with that information unless prevented by law from doing so.

If we cannot give you access to the information you have requested, we will provide reasons for this decision when we respond to your request.

You will not be charged for accessing your information, although we might have to charge a reasonable cost for processing your request, including photocopying, administration, and postage. We will advise you of any fee payable before processing your request.

If you believe that your personal information is not accurate, complete, or up to date, or you have any other privacy concerns, please contact us (refer to details above).

If you feel that your privacy concerns have not been resolved satisfactorily by us or you wish to obtain more information on privacy requirements, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or visit their website at www.oaic.gov.au.